For our business, we need to obtain and store certain personal and financial information about you as shown below. This privacy policy explains how we use any personal and financial information that we use, collect or store about you.
Any information (we will call this data from now on) we obtain about you, must be stored and used in accordance with the General Data Protection Regulation (we will call this GDPR from now on) and we acknowledge and agree to do this.
- Your current full name
- Your current address
- Your contact telephone numbers
- Your email address
- Your date of birth
- Your height
- Your weight
- Your body fat
- Your bank details
- Photos and videos of you
- CCTV images of you
- To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
- To meet our contractual commitments to you.
Further we may use your data so that you can be provided with information about unrelated goods and services which we consider may be of interest to you. We may contact you about these goods and services by any of the methods that you consented at the time your information was collected.
- Paper storage – we keep the copies of your data and any documents in a file which is stored in cupboards in the office. Our office procedures comply with the GDPR and are locked so that your file is not accessible except when a data processor is undertaking work related to your programme.
- Electronic storage – all you personal data is stored on our database, our Vitruvient software system and personal trainers mobile phones, electronic devices and laptops. Access to the data is only via password-protected devices.
Both our storage mediums are designed to be fully compliant with the GDPR.
- Your personal trainer
- An approved GDPR-compliant contractor
You have certain rights under GDPR. The rights are as follows:
- The right to access your information
- To object to the processing of your personal information
- To rectify, to erase, to restrict, to object and to port (make portable) your personal information.
- The right to be forgotten (in certain circumstances)
- The right to withdraw consent.
- The right to lodge a complaint with the ICO (Information Commissioner’s Office)