By providing us with your data, you guarantee to us that you are over 18 years of age.
Absolute Body Solutions is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
Our full details are:
Full name of legal entity: Absolute Body Solutions Limited
Email address: [email protected]
Postal address: Churchill House, Gaskill Road, Speke, Liverpool, L24 9PF Company number 10722809
If for any reason you are not happy with how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). If there is a reason you are planning to complain to the ICS we would appreciate if you would contact us first so we can do our best to rectify any issues you may have with the way we have handled and processed your personal data.
Any information (we will call this data from now on) we obtain about you, must be stored and used in accordance with the General Data Protection Regulation (we will call this GDPR from now on) and we acknowledge and agree to do this.
What data do we collect about you?
Personal data means any information capable of identifying an individual. It does not include anonymised data.
We may process certain types of personal data about you as follows:
Identity Data >> This may include your first name, maiden name, last name, username, marital status, title, date of birth and gender.
Contact Data >> This may include your home address, email address and telephone numbers.
Technical Data >> This may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access this site.
Anything not mentioned here that you may add in the enquiry/question fields on any of the contact/enquiry forms on our website will not be processed unless relevant to your enquiry. Any sensitive data added will be immediately deleted. (See next section for what sensitive data is)
(A website form field is a space where you will type any information before sending the form) If you change your personal data please inform us at [email protected] as soon as possible as it is very important that your personal data is stored accurately and kept up to date.
Sensitive Data or Special Category Data
We will not intentionally collect any Sensitive Data about you and if we do receive any it will be removed as soon as the data is viewed.
Examples of sensitive data may include, information about an individual’s: race;
trade union membership;
biometrics (where used for ID purposes); health;
or sexual orientation.
How we capture / collect your data
Your data may be captured by using one of our website forms and consent will be required by checking a box which will show your legitimate interests in our services. Alternatively, you can email or call us directly and this privacy notice will apply.
Consent will also be sought through an optional check box on our enquiry form for you to explicitly consent to the company sending you follow up marketing information.
How do we use your data we collect?
We will use your data to process and respond to your enquiry/questions or anything that is relevant to the information filled in on any of our website forms only. Your data will not be used for marketing lists unless explicit consent is given.
Change of purpose
If we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose that we may proceed to do so.
How do we store the data we have collected?
We also use a WordPress Plugin called Flamingo, you can find out more information here https://en-gb.wordpress.org/plugins/flamingo/
Our online booking system is a WordPress Plugin called Bookly, you can find out more information here https://www.booking-wp-plugin.com/privacy/
Emails being used for marketing purposes are stored with MailChimp. Find out more here https://mailchimp.com/legal/privacy/
You can opt out of these emails anytime through the unsubscribe button in each email from MailChimp.
We store your data in the following ways –
a) Electronic storage: All your personal data is stored on our in-office database, our vitruvient software system and personal trainers mobile phones, electronic devices and laptops. Access to the data is only via password protected devices. You can find out more here at https://www.vitruviant.com/terms-and-conditions.jsp
Our storage mediums are designed to be fully compliant with the GDPR. Do we disclose your data to anybody?
Absolute Body Solutions will share your data with the following people –
- Your Personal trainer
- ABS Employees
- An approved GDPR-complaint contractor
We have put security measures in place to ensure that your data is stored securely, by us and our associates.
We will also limit the access to your personal data by our associates if they don’t need to access everything that is stored based on the nature of the work and their involvement. They will only process your personal data on our instruction and will uphold confidentiality based on agreements between us and all our associates.
If a data breach were to happen, we have put in place a procedure that will be followed which includes notifying you at the closest possible time to us finding out about the breach.
We will retain your personal data for up to 3 years if an enquiry is made where we don’t end up completing any business.
If we do complete business together as this is often ongoing or you will require our services in the future, we will hold your data indefinitely unless you express the right to deletion/erasure. All your data instances will then be removed unless required for tax purposes.
By law we must keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.
You can see more about these rights at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection- regulation-gdpr/individual-rights/
If you wish to exercise any of the rights set out above, please email us at [email protected]
Changes to the privacy notice. – The privacy notice may be changed by Absolute Body Solutions to comply with a further legislation or to ensure compliance as more guidance becomes available.